Blomp Support Forums

I bought the 2TB plan 30mins ago payment was successful but my plan was not active, then i changed my plan to 250GB and the payment sucessfull again but i did not get the plan either, now i paid for two plans and did not get any of them, can i get some help please

Hi there,

Thank you for reaching out! We’re really sorry to hear about the trouble, and we’re looking into your account and transaction records from our end.

To help us resolve this faster, could you please send us a screenshot of the payment confirmation or any charges that may have appeared on your end?

Once we have that, we’ll be able to assist you further and make sure everything is sorted out as quickly as possible.

Thanks for your patience, we’re here to help.

With appreciation,

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