I Got Super Excited and Uploaded Everything! But I Can’t See All of the Files in BlompLive?
Help, I Can’t Connect to My Blomp Dashboard and Other Things That Go Bump in the Night!With BlompLive, there’s a limit of 10,000 files. Above this number, you’d have to use our web interface or BlompGo to see all of your stored data.
Dear Blompers, if you're encountering difficulties connecting to your Blomp Dashboard, we understand the frustration and are here to help you troubleshoot.
Occasionally, you may come across error messages such as ERR_CONNECTION_TIMED_OUT. Please note that these issues are generally not Blomp-related, and they might be more prevalent if you're attempting to connect through a VPN. To address this, we recommend checking out the following link for potential solutions: Link: Troubleshooting Connection Issues. Additionally, a classic reboot has proven to be effective for some users after implementing the suggested steps.
If you believe the connection problems persist, we kindly request your assistance in providing a traceroute to help our BlompOps team assess the situation. Follow the steps below based on your operating system:
For Windows:For MacOS:● Open Command Prompt (Windows key, type "cmd", and press enter).
● Type "tracert dashboard.blomp.com".
● Copy the contents of the window and email them to us at support@blomp.com. Please include your OS and version, Browser and version, and, if available, your CPU type.● Open Terminal (command+space, type "term", and press enter).
● Open Terminal (command+space, type "term", and press enter).
● Copy the contents of the window and email them to us at support@blomp.com. Along with the traceroute, include details about your OS and version, Browser and version, and, if known, your CPU type.
Your cooperation is greatly appreciated as we work to ensure a seamless experience for you. If you have any questions or need further assistance, don't hesitate to reach out.