Video preview not working

[devbyveritech]

I uploaded a video, but I can’t preview it.
If I download the video though, it’ll play as it should. But it doesn’t play on blomp website.

[BlompSupport]

Hello Blomper,

I hope you are having a fantastic day!

Thank you for reporting your issue with the video preview.
We are currently checking your account and I will let you know when it's resolved.

Thank you for your patience.

Kind Regards,

[BlompSupport]

Hello Blomper,

How are you?

We've checked your account and sent you a DM with a screen recording showing your video playing smoothly.

Could you please check your DM for more details?

Thanks a bunch!

[BlompSupport]

Hello Blomper,

We sent you a new DM regarding your open ticket.
Please check and let us know if the issue is fixed.

Kind Regards,