Unable to open shared files

[1bloger.ru]

Hi there,
The problem is that one sends me a shared file through right click on file->share->enters email (presses ENTER). Then afer I get a link which I open and it goes to registration page and no downloading files. What wrong do we do?
(please see attached a screen of the page after clicking on the received link with the shared file)

[BlompSupport]

Hello there!

I just tried this myself to see where the problem was, and it worked successfully! I did the same exact steps you mentioned and got the link I was supposed to get. After getting the link, I clicked on it and it downloaded the shared file.

Do you mind trying it again? How about asking your friend to share the file with you one more time, and let me know if it works this time.

If it did - Perfect!!
If not - I will run to my Blomp team and have them work on this nonstop until it works out.

[BlompSupport]

Hi Blomper,

We haven't heard from you in a while, and we hope all is well!

Are you able to open shared files now?
If you need any assistance or have questions, feel free to reach out.

We're here to help!

Have a great day!