File Download Error

mikep
Posts: 6
Joined: Fri Nov 04, 2022 1:33 pm

Re: File Download Error

Post by mikep » Thu Sep 28, 2023 12:06 pm

I have just tried the online download, ended up with 4 zipped files and all these conttain the same files, just over 430 in each, I have a total of 14GB online so you've still not got it correctly working. Please fix asap.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: File Download Error

Post by BlompSupport » Fri Sep 29, 2023 3:23 am

Dear Blomper,

We truly apologize for the inconvenience. Our team is checking your issue.

Do you see any error messages? If you do please send us a screenshot of it for further investigation.
If you have any more details regarding the issue please send them as well.

We will keep you posted.

Have a great day ;)

Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

mikep
Posts: 6
Joined: Fri Nov 04, 2022 1:33 pm

Re: File Download Error

Post by mikep » Sat Sep 30, 2023 8:08 am

No errors, apart from a CRC error on a single JPG file which I can live with(out).
I have 34 pages of files on your system, which is like 14GB, the latest supposed zip file is 1.5GB containing about 600 files, not even close.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: File Download Error

Post by BlompSupport » Mon Oct 02, 2023 4:31 am

Dear Blomper,

Happy Monday! 😊

Thank you for sharing additional details regarding your issue. I want to assure you that our tech team has been notified, and I'll keep you posted as soon as it's resolved.

Wishing you a fantastic day, just like you are!

Best regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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