facing issues downloading files

[vamcr]

I understand that I lost my data
You can close my ticket finally after trying to solve it for an year

Today I got a link to download my files
The data that I have in my drive is only 36 gb
and look at what is downloading in the attachments

[BlompSupport]

Dear Blomper,

We greatly appreciate your prompt response in providing us with a screenshot of the issue you've encountered.

We sincerely apologize for any inconvenience this matter may have caused you, and we are truly grateful for your patience as we work to resolve it. Rest assured, our dedicated team is diligently addressing the issue, and we are committed to keeping you informed of our progress.

Should you come across any additional information or notice any errors, please do not hesitate to share them with us. Your input will be invaluable in assisting our team with a more thorough investigation.

Once again, thank you for choosing Blomp Services. We hope you have a fantastic day!

Warm regards,

[vamcr]

Why is it showing that account does not have any files.

You took almost an year working on my issue and every time some or the other new issues arises.

I want you to find me an alternative to access my files.

[BlompSupport]

Hello Blomper,

We appreciate the additional information you provided. Our team has taken a close look at your account and conducted some tests. Fortunately, we didn't encounter any problems while downloading a file.

However, since you've mentioned that the files aren't appearing as expected, please allow us a bit more time to thoroughly investigate this matter. Your cooperation is crucial in resolving this issue promptly.

Rest assured, we're committed to assisting you every step of the way. Your responsiveness and cooperation are greatly appreciated as we work together to resolve this matter efficiently.

We'll make sure to keep you updated on our progress.

Have a great day.

[BlompSupport]

Dear Blomper,

We greatly appreciate your patience.

We're delighted to inform you that the problems regarding file downloads are currently being addressed. Please take a moment to verify if you can now view and access your files.

Thank you, and may you have a wonderful day.

Best regards,