Upgrading.

[justin39]

Unable to do account upgrade.

Said to cancel current autopay.

Did that but it still says to cancel Autopay every time I click upgrade.

Checked with Paypal & it has definitely been cancelled.

Not due again till 28 August but what happens if it is not fixed by then?

[BlompSupport]

Hey Blomper!

We're really sorry to hear that you're having trouble upgrading your account.

Don't worry, though! We've already started looking into the problem, and we promise to keep you updated on our progress. Hang in there, and we'll get this issue fixed for you as soon as possible!

If you have any questions or need further assistance, feel free to reach out to us.

Thanks for your patience!

[life8607]

Hi blomp,

i posted a topic for the same issue, are you looking into it globally or for the above user?
if globally i sad nothing, if per user please help me too!

Code: Select all

https://support.blomp.com/viewtopic.php?f=11&t=1593&sid=8d701dfb79ec8c18914f8ef2e541c292

[justin39]

Fixed

[embroider5169]

yes i can confirm the fixed worked cheers!

[BlompSupport]

Hello there Blompers!

embroider5169 and justin39, we are very very happy to see you guys satisfied with Blomp.

life8607, no matter whether the issue is a global issue or an isolated issue, we are here for you. Yes, we saw your issue, and we are currently working on it to make sure everything is working well for you. We thank you for your patience and understanding.

[embroider5169]

Hi blomp

Sorry the life account is also mine it's working like a charm!

I needed 20tb that's why I have 2 subscriptions of 10tb.
Cheers again for your support <3