All shared downloads fail at 2GB

geeforce11
Posts: 16
Joined: Fri May 07, 2021 8:36 am

Re: All shared downloads fail at 2GB

Post by geeforce11 » Fri Nov 18, 2022 5:29 pm

Shared downloads still fail, do not download completely. This one for example is a 24GB file, it fails to download at different places, different sizes
blomp.jpg

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: All shared downloads fail at 2GB

Post by BlompSupport » Wed Nov 23, 2022 6:23 am

Hello Blomper,

Thank you for letting me know about the problem you are facing. I just let our programmers know that you are still facing the issue.

I will let you know once they confirm that your problem is 100% solved.
Thank you for your patience!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: All shared downloads fail at 2GB

Post by BlompSupport » Thu Dec 01, 2022 4:35 am

Hey there,

Still having problems? we just tested downloading a 15GB file and it worked correctly.
Please keep us updated.

Thank you Blomper.
Have the Blompiest day :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

geeforce11
Posts: 16
Joined: Fri May 07, 2021 8:36 am

Re: All shared downloads fail at 2GB

Post by geeforce11 » Wed Jan 11, 2023 8:30 pm

Shared downloads still fail at different places, do not download completely
Attachments
Untitled.jpg

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: All shared downloads fail at 2GB

Post by BlompSupport » Thu Jan 12, 2023 5:32 am

Hello,

I'm very sorry to hear that you are still having this problem! Please know that our programmers are looking into this issue and trying to fix it. I want to thank you for sending us a screenshot of the issue you are having. It helps us big time in identifying what the real issue is.

I'm sorry for the delay and thank you for your patience Geeforce11. (Cool name by the way)

Please know that your satisfaction with Blomp is very important to us!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: All shared downloads fail at 2GB

Post by BlompSupport » Fri Jan 20, 2023 12:49 pm

Hello geeforce11,

Our developers just reached back out to us to inform that this issue is resolved. Please let me know if you are having problems and I will run back to them and let them know!

Thanks Blomper :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

geeforce11
Posts: 16
Joined: Fri May 07, 2021 8:36 am

Re: All shared downloads fail at 2GB

Post by geeforce11 » Fri Feb 10, 2023 7:35 pm

Shared downloads still fail at different places, do not download completely
Attachments
Untitled.jpg

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: All shared downloads fail at 2GB

Post by BlompSupport » Tue Feb 14, 2023 4:30 am

Hello,

Please give us time to test your issue again. Our programmers worked on this, tested it out and everything was successful. We have to take a deeper dive into this issue to really understand what is going on.

I apologize for the delay, but we WILL get this done. I am also going to try my best to make sure your issue is resolved 100%.
Thank you for understanding and for your patience.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: All shared downloads fail at 2GB

Post by BlompSupport » Tue May 30, 2023 6:18 am

Hello there,

Just checking in, and making sure you no longer are having this problem. Please let me know if your issue has been solved. Our Blomp developer has informed us that he made some changes, and everything should work just fine.

I am waiting for your confirmation :)
Let me know if you need anything else!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

geeforce11
Posts: 16
Joined: Fri May 07, 2021 8:36 am

Re: All shared downloads fail at 2GB

Post by geeforce11 » Mon Jun 19, 2023 10:07 pm

Untitled.jpg
Shared downloads still fail to download completely

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