Download URL is not generated

[kevinnn]

Hi Blomp,

I tried it today again and till no link was generated.

[jgladdis]

Hey there Blompers.
Thanks for bringing your concerns to us here in the forums. We went back to our development team and made some adjustments. I think you will see magic the next time you visit Blomp. Let us know and please keep on Blomping!

Nope. I've tried several different devices using several different browsers. I've check my junk/spam folders. When I click 'Download' or 'Resend any download links' - I get precisely nothing. No download links, no acknowledgements.

Not being able to bulk download the files makes this platform almost pointless.

[marci0929]

The URL generating is not working for me either, for downloading all my files. Does it work for anyone, who reported the problem?

[kevinnn]

no one experience generated urls here. @blomp any news?

[marci0929]

I found an alternate way, to get all your files, if you need.
BlompGO and BlompLive isn't working for me, but SwiftStack Client is.

https://support.blomp.com/viewtopic.php ... d344e89f65

The download link is dead, here you can get the client: https://platform.swiftstack.com/docs/in ... lient.html

From the Blomp forum link, you can configure it pretty easily, and the software allows me to download all my directories and files at once.
Make sure, to check in "Allow insecure TLS", because authentication wasn't working for me the other way.
Then click "Verify account", and it will display a green sign, if it succeed.
Click save, and you can access your files, from the desktop, and you can download them.

Hope it helps, it's working for me at least.

[BlompSupport]

Hey there Blomper.

Thanks for bringing your concerns to us here in the forums. We went back to our development team and made some adjustments. I think you will see magic the next time you visit Blomp.

Let us know and please keep on Blomping!

[jgladdis]

For the love of all that is good in the world - please don't just copy and paste a generic response.

Could you please acknowledge there is an issue and either offer a solution or suggest a workaround. This generic response neither helps, nor provides any support. It is more than less than useless.

I have tried everything. I have been patient and waited for the URL. It never came, I have downloaded your own client as well as others and none provide a realistically useable solution.

Please - either fix it, say you will fix it or something else rather than this generic nonsense.

Thank you

Hey there Blomper.

Thanks for bringing your concerns to us here in the forums. We went back to our development team and made some adjustments. I think you will see magic the next time you visit Blomp.

Let us know and please keep on Blomping!

[kevinnn]

Hi @Blomp,

its been almost a month but still no update from you. our files cant still be downloaded.

[kevinnn]

Hi @Blomp,

Any news? still not able to get the download link.

[BlompSupport]

Hey there,

I assure you that our programmers are working on this issue.
Please let us know if you are still having this issue!