Trouble getting to dashboard

[jabritt]

Since yesterday I have been trying to log on to my 2TB blomp account. I keep getting a message that says the site can't be reached. I can load anything else. Are you having server issues or something?

Thank you,

Allen

[BlompSupport]

Hello,

Yes, we are investigating the issues.

Thanks,
BlompSupport

[jabritt]

I am still unable to reach the dashboard, will this be resolved soon?

Thank you,

Allen

[BlompSupport]

Hello,

Please flush your cache and try again. You are using the online dashboard, yes?

Thanks,
BlompSupport

[jabritt]

Yes, i am using the online dashboard/ windows 10. I just flushed my cache and still can't get it, still says:

This site can’t be reached
dashboard.blomp.com took too long to respond.

any more suggestions?

Thanks

[BlompTeam]

Yes, i am using the online dashboard/ windows 10. I just flushed my cache and still can't get it, still says:

This site can’t be reached
dashboard.blomp.com took too long to respond.

any more suggestions?

Thanks

We have certainly been making a lot of changes on the backend, but unless we can replicate your issue, we can't fix it.

The "took too long to respond" can be a Windows 10 problem.

https://www.youtube.com/watch?v=AwQDXoKawgk

Suggests ways to fix it.

If we have your IP address, we could look at the logs to see what our servers think of your connection. https://www.whatismyipaddress.com should show your your IP address.

thanks!

BlompTeam