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Account suspended - emails went to Spam
Posted: Fri Apr 26, 2024 9:18 pm
by kinno5
I have put many important photos and documents and it was deleted because I didn't login. I accept that email notification are sent - but it was sent to my spam! Something this important at least you could've invested in email servers/systems that are more reliable and robust that it doesn't get spammed.... What do I do now? You've deleted all of my important documents?
Re: Account suspended - emails went to Spam
Posted: Mon Apr 29, 2024 5:44 am
by BlompSupport
Hello Blomper,
We are sorry to hear that your email was deactivated due to inactivity.
But don't stress out, we've got your back! Just send us your email linked to your Blomp account that got suspended, and we'll get your account up and running again. That means you'll be able to access all those precious photos and documents you've uploaded.
Normally, our notifications end up in your main inbox, so it's strange that you didn't receive any. Thanks for letting us know about this hiccup. We'll investigate and sort it out ASAP!
Best Regards,