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BlompInstall-0.9.13 Not Auto Synching

Posted: Sat Apr 06, 2024 12:57 pm
by savedminor
Hello.
I am new to Blomp.
I just installed it using the Blompinstall-0.9.13 on Garuda Linux.
The App Opens, I added my Documents folder and it Uploaded the files successfully.
I then created a new text file, in the Documents folder, edited it, and saved it.
It has not synced the file to the could nor does it show in the desktop app.
Do I perhaps need to reboot or restart any Blomp service?
Thank you very much.

Re: BlompInstall-0.9.13 Not Auto Synching

Posted: Mon Apr 08, 2024 8:24 am
by BlompSupport
Hello Blomper,

Welcome to Blomp. We are happy that you joined our community!
We are sorry to hear that you have issues with the synchronization. :?

Can you please answer the following questions to better understand your issue?

1. We have two Blomp apps, BlompGo and BlompLive. Which one have you installed?
2. From where did you upload your files, from the web or the app?
3. Can you please explain this part of your comment:
I then created a new text file, in the Documents folder, edited it, and saved it.
It has not synced the file to the could nor does it show in the desktop app.
3.1 Where did you upload your edited documents, on the web or the app?
3.2 Did you edit the documents on your PC/Laptop before trying to upload them to Blomp or did you modify them directly on Blomp?

If possible feel free to send us screenshots of the issue.

Thank you for your cooperation and apologize for the inconvenience.

Best Regards