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User with Email does not exist. Please register and try again

Posted: Wed Jan 03, 2024 11:32 pm
by klef_studios
Hi, I just registered my account, but I am not able to login to my account. Kindly help me with this issue. (User with Email does not exist. Please register and try again)
Thanks.

Re: User with Email does not exist. Please register and try again

Posted: Thu Jan 04, 2024 3:44 am
by BlompSupport
Hi Blomper,

Happy New Year! The Blomp crew hopes you have an awesome year ahead :)

We need some info about the problem you're having:

1.Can you tell us the email address you used to sign up?
2.Did a friend invite you to join using a special link?
3.Could you send us a picture of the error?
4.If you have additional details about the problem, please share them. It will help our tech team find and fix the issue more quickly.

Thank you for your cooperation.

Regards,

Re: User with Email does not exist. Please register and try again

Posted: Fri Jan 05, 2024 4:56 am
by klef_studios
Hi, Thanks, Happy New year to you too.
1. My email is studiosklef@gmail.com
2. No one invite my with any link.
3. I have added snapshot.

Thanks.

Re: User with Email does not exist. Please register and try again

Posted: Fri Jan 05, 2024 4:59 am
by klef_studios
I have successfully registered my email. I also have added a snapshot of that.

Re: User with Email does not exist. Please register and try again

Posted: Fri Jan 05, 2024 7:08 am
by BlompTeam
Hey Blomper! 🌟

Big thanks for the awesome wishes! 😊
Welcome to the fantastic Blomp community - we're thrilled you've joined us! 🚀

Congratulations on successfully registering with Blomp! 🎉

If you ever have any questions or concerns, don't hesitate to reach out.
We're here for you! 💙

Wishing you an absolutely fantastic weekend ahead!

Re: User with Email does not exist. Please register and try again

Posted: Sat Jan 06, 2024 1:09 am
by klef_studios
Hello, I was registered but when I try to log in it says User with email does not exist. Please register and try again.

Re: User with Email does not exist. Please register and try again

Posted: Mon Jan 08, 2024 6:42 am
by BlompSupport
Hello Blomper,

Apologies for the inconvenience you're facing in logging into your account.
Our team is currently reviewing your account, and I'll notify you once the issue is resolved.

Thank you for your patience.

Best regards,

Re: User with Email does not exist. Please register and try again

Posted: Tue Jan 09, 2024 5:09 am
by BlompSupport
Hello Blomper,

Welcome back!

Upon reviewing your account, it appears there was an issue with your initial Blomp registration.

Could you please take a moment to register again? Use the same email address as before, and inform us if it resolves the issue this time.

We sincerely apologize for any inconvenience caused and wish you a wonderful day.

Best Regards,