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Sign in

Posted: Mon Aug 21, 2023 2:39 am
by justin39
Cannot sign in to my Cloud account at all Today.

Is it just me with a problem or is it a server problem.

Re: Sign in

Posted: Mon Aug 21, 2023 5:23 am
by BlompSupport
Hi Blomper,

Thanks for flagging this issue!
Our team is on the case. Could you give us more info about what's happening and the email you use to log in? Any error details or a screenshot would be really helpful for our investigation.

Thanks for being an important part of our community!

Have a great day! 😊

Re: Sign in

Posted: Mon Aug 21, 2023 5:38 am
by justin39
Sign in is redandwhite102@hotmail.com

When I press Login nothing happens.

No fail message at all.

Re: Sign in

Posted: Mon Aug 21, 2023 5:51 am
by justin39
Tried on Edge, Chrome, Firefox & Opera.

None will Login.

Re: Sign in

Posted: Mon Aug 21, 2023 12:04 pm
by BlompSupport
Hello Blomper,

Thank you so much for taking the time to provide such a thorough response!

I want you to know that our fantastic team is already hard at work investigating the issue you've brought up. Don't worry, we're on it! As soon as we have everything sorted out and fixed up, we'll be sure to reach out and let you know.

Once again, a big thank you for your input. Wishing you a wonderful day ahead!

Warm regards,

Re: Sign in

Posted: Tue Aug 22, 2023 9:52 am
by BlompSupport
Hi there, Blomper!

We come bearing good tidings – your issue is well on its way to being resolved.
Thanks a bunch for your patience through this! ;)

Quick heads-up: we've just slid into your DMs with a shiny new password for you to use when logging in.

Give it a shot and see if you can successfully access your account. And for that extra layer of security, we recommend changing your password once you're in.

We're eagerly awaiting your thumbs-up confirmation!

Cheers,