Blomp Support Forums

I have tried to download a folder and I received a mail on my email
I tried to download Zipped folder and empty folder has downloaded

Hello there,

I am very sorry to hear that!
Our programmers are taking a look at this as we speak.

In the meantime, please try again and let me know if you are still having an issue.

Have an amazing day!

It is still the same I am getting a link to email when I tried to download the folder
When I click on the link a zipped folder is being downloaded without any files

Hey there,

Can you please try now? Our programmers just informed us that your issue has been fixed. Please let me know if you are having this issue.

Thanks, blomper!

Hi,

I have tried it multiple times again now.
Now I am not even getting a mail

Thanks

Hmmm, Vamcr. I am very sorry to hear that. I just saw your other post as well. Please know that we are working on your issue.

Hello,

Vamcr, how about you send me a screenshot or a screen recording of what you are seeing? You can contact us through private messages as well in case you want to keep everything private, no worries there.

I just tried downloading multiple folders with different sizes, and they all worked fine. Maybe this is an isolated issue. However, to know for sure, I need to see what you are seeing.

Waiting for your reply Blomper!

This is happening to me as well. Are you guys actually working on it or just
pretending to care? Absolutely ridiculous situation when you charge
for this lack of care, attention and service.

Hello,

Please know that our programmers are really looking into this issue. Of course, we care about our Blompers!
We understand how this issue is bothering you, and Blomp is looking carefully into it.

It really is important for you to know that you have all our care, and attention.
We really apologize for taking this time to work on the downloading issue, and we thank you for your patience.

Hey there,

I am here to let you guys know that this issue is fixed now!
Please let me know if you are STILL having problems, and I will let the programmers know that they need to take action. Our Blompers are extremely important to us. Both our programmers and I are waiting for your response.

Thank you, and have a nice weekend