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Download URL is not generated
Posted: Fri Feb 04, 2022 10:11 am
by kevinnn
Hi Team,
I hope you can help me. I am trying to download my data by clicking the Download All button however I've waited the whole night but no download url was provided. Can you please help me? I need those files download. I downloaded the macos app however it always go crazy, the app will unexpectedly closed.
Thank you!
Kevin
Re: Download URL is not generated
Posted: Tue Feb 08, 2022 6:45 am
by jgladdis
I am having the same issue - have had this problem for over a week. It will not generate a new download link and when I select r-send, I also get nothing.
Re: Download URL is not generated
Posted: Tue Feb 08, 2022 12:25 pm
by kevinnn
This is really frustrating. I need to get my files. It is almost 30gb and I dont want to manually download them 1 by 1. Jizz
Re: Download URL is not generated
Posted: Wed Feb 09, 2022 12:17 pm
by kevinnn
Any news Blomp Support?
Re: Download URL is not generated
Posted: Wed Feb 09, 2022 12:53 pm
by rade0000
i have the same problem.
Re: Download URL is not generated
Posted: Fri Feb 11, 2022 10:21 am
by kevinnn
Hi @Blomp Support,
any news?
Regards,
Kevin
Re: Download URL is not generated
Posted: Sat Feb 12, 2022 11:07 am
by jgladdis
Clearly not something that Blomp Support support is concerned about.
Re: Download URL is not generated
Posted: Mon Feb 14, 2022 10:52 am
by kevinnn
Hi @blomp,
Any news? I hope you will hear us users about our issue.
Re: Download URL is not generated
Posted: Thu Feb 17, 2022 4:07 pm
by BlompSupport
Hey there Blompers.
Thanks for bringing your concerns to us here in the forums. We went back to our development team and made some adjustments. I think you will see magic the next time you visit Blomp. Let us know and please keep on Blomping!
Re: Download URL is not generated
Posted: Thu Feb 17, 2022 4:44 pm
by kevinnn
Hi @Blomp,
Thank you for addressing this. So this is what I did:
1. Check all files that I want to download
2. Click the Download Button
3. A pop out appeared saying it will send a link for the download.
Result :
1. It did not send me an email after 30mins.
2. I checked spam folder but still no email from you with the link
Can you please let me know if I missed anything.