Blomp Support Forums

blueaoi wrote: ↑

Tue Mar 09, 2021 11:11 am

First of all, I must praise Blomp team for improving both the upload and download speed of their platform. The speed has been both increased and stabilized since I opened a tech problem thread a few months ago. Sadly, there's still an issue that need fixing. I just recently uploaded a 1.3 GB rar file to my storage, and pleased to see that the upload process went pretty smoothly without any problem. However, when I tried to download the said file back, it's always stuck near completion. At first, I thought it was just a glitch, so I try to re-download the same file the second and third time. Sadly, all three attempts were met with the same problem - stuck near completion as if something is disconnecting or disturbing the connection between my PC and Blomp. For clarification, I didn't use Blomp client or app, and just downloading normally through web client and Mozilla download [No download manager]. Hope Blomp team can fix this issue ASAP. Keep up the good work.

stuck.png

Thanks for the kind words.

Is your windows machine fully updated?

Thanks,

BlompTeam

BlompTeam wrote: ↑

Wed Mar 10, 2021 2:51 pm

blueaoi wrote: ↑

Tue Mar 09, 2021 11:11 am

First of all, I must praise Blomp team for improving both the upload and download speed of their platform. The speed has been both increased and stabilized since I opened a tech problem thread a few months ago. Sadly, there's still an issue that need fixing. I just recently uploaded a 1.3 GB rar file to my storage, and pleased to see that the upload process went pretty smoothly without any problem. However, when I tried to download the said file back, it's always stuck near completion. At first, I thought it was just a glitch, so I try to re-download the same file the second and third time. Sadly, all three attempts were met with the same problem - stuck near completion as if something is disconnecting or disturbing the connection between my PC and Blomp. For clarification, I didn't use Blomp client or app, and just downloading normally through web client and Mozilla download [No download manager]. Hope Blomp team can fix this issue ASAP. Keep up the good work.

stuck.png

Thanks for the kind words.

Is your windows machine fully updated?

Thanks,

BlompTeam

Apparently I edited your message in my reply.

We removed the file size indicator and that seems to have improved things, please let us know.

Best,

BlompTeam

blueaoi wrote: ↑

Thu Mar 11, 2021 6:46 am

BlompTeam wrote: ↑

Wed Mar 10, 2021 2:51 pm

blueaoi wrote: ↑

Tue Mar 09, 2021 11:11 am

First of all, I must praise Blomp team for improving both the upload and download speed of their platform. The speed has been both increased and stabilized since I opened a tech problem thread a few months ago. Sadly, there's still an issue that need fixing. I just recently uploaded a 1.3 GB rar file to my storage, and pleased to see that the upload process went pretty smoothly without any problem. However, when I tried to download the said file back, it's always stuck near completion. At first, I thought it was just a glitch, so I try to re-download the same file the second and third time. Sadly, all three attempts were met with the same problem - stuck near completion as if something is disconnecting or disturbing the connection between my PC and Blomp. For clarification, I didn't use Blomp client or app, and just downloading normally through web client and Mozilla download [No download manager]. Hope Blomp team can fix this issue ASAP. Keep up the good work.

stuck.png

Thanks for the kind words.

Is your windows machine fully updated?

Thanks,

BlompTeam

Apparently I edited your message in my reply.

We removed the file size indicator and that seems to have improved things, please let us know.

Best,

BlompTeam

I tried again just now but sadly my two of my downloads are still stuck at 98 percent. In the second screenshot that I attached on this message you can see that my internet activity monitor on task manager is flat lining even though the download is still unfinished.