Blomp Support Forums

hi there!
I have a problem uploading my files to my computer
On may 9, I uploaded my files to your cloud, I noticed that it took a long time to upload all the files separately, so I decided to archive them in a ZIP file and this helped me because those folders(there were a lot of them and they also weighed a lot) were in one ZIP folder and there are my music projects that I really need.
today, may 24, I needed them and I decided to download them, since your computer version is not installed, I only need to use the browser version(I think this is the problem)
the problem is that clicking the download icon in the browser gives me an error (interrupted: server problem) and so with any file that I tried to install.
earlier, I decided to make sure that my files were safe and installed them, fortunately then they were installed successfully, but I was worried about the integrity of my ZIP file and not the installation, it was installed quickly(although its size was 1.7 gb) as I realized later, there was only the smallest part of the files, I was upset and now I worry about their integrity, then that this is my work for a long time and I would not like them to be so lost.
I hope for your understanding and your help, because I will be lost.

Hello outmysorrow,

We are investigating, thank you for your patience.

BlompSupport

Hi outmysorrow,

We have made some server side changes, could you check and see if you are still experiencing the aforementioned issues?

Thanks,
BlompSupport

everything works fine, thank you, I downloaded it successfully and don't worry, I was surprised at the speed of getting my files and the support is great

Thank you so much for confirming with us!

We appreciate your help in making Blomp the best it can be!

BlompTeam!