New user- can't log in

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johninwi
Posts: 1
Joined: Mon Mar 13, 2023 8:55 am

New user- can't log in

Post by johninwi » Mon Mar 13, 2023 9:10 am

Hi-
Signed up for your free plan to test it out- got the verification email and returned, got the "Welcome to Blomp" email and obviously my chat login seems to work...
However, when I try to log in to Blomp Cloud I get this message: User with Email does not exist. Please register and try again.
What's up?

See attachment.
graphic1.jpg

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: New user- can't log in

Post by BlompSupport » Mon Mar 13, 2023 9:30 am

Hello John,

Thank you for coming back to us on this.
I will contact our programmers and let them know about your issue immediately!

Thank you for your patience and welcome to the Blomp family! :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: New user- can't log in

Post by BlompSupport » Tue Apr 18, 2023 4:40 am

Hello there,

Please check your private messages :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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