After receiving the download link. Not all files are downloaded from the cloud.

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thedkononov
Posts: 2
Joined: Fri Mar 03, 2023 6:16 am

After receiving the download link. Not all files are downloaded from the cloud.

Post by thedkononov » Thu Mar 09, 2023 12:13 pm

Hello, blomp administrators! I click on the download folder button, a link comes to my email, but when downloading the archive does not contain many files. At the moment, I need to download absolutely all my files from the cloud, but due to technical problems on blomp, I can't do it. please solve this problem and, if possible, send a link to download all my files from the cloud.

thedkononov
Posts: 2
Joined: Fri Mar 03, 2023 6:16 am

Re: After receiving the download link. Not all files are downloaded from the cloud.

Post by thedkononov » Thu Mar 09, 2023 12:21 pm

I attach screenshots.
The screenshots show the difference in the number of files in the cloud and in the archive
https://paste.pics/M9PPE
https://paste.pics/M9PQ8

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: After receiving the download link. Not all files are downloaded from the cloud.

Post by BlompSupport » Fri Mar 10, 2023 1:38 pm

Hello there,

Just letting you know that I have received your private message and will be staying in touch with you there.

See you there! :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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