Blomp Support Forums

please help
user: chutimalpt

Hello Blomper,

How is your day going?

We apologize for the inconvenience you're experiencing with the signup process.
Our team is currently investigating the issue.

Could you kindly provide more details about what you're encountering? Are you receiving any error messages? If so, could you please share a screenshot with us?

Thank you for your patience and cooperation.

Best regards,

I have an account for a year, but currently I cannot sign in.

did you remove my account?

Hello Blomper,

Please be informed that if you do not log in to your account at least once a month your account is closed automatically.
However, with your request, we can restore your deactivated account.

Kindly provide your email address and we can bring you back your Blomp account.

Regards,

email: lukpla.lplp27@gmail.com

once you restore my account please email me and cc to wkhanlaong.iz@gmail.com

regards,

Hey Blomper,

Good news! We have restored your account as you requested.
Please check your DM for more information.

Just wanted to let you know that we only communicate with our Blomp users. Apologies, but we can't cc the email you mentioned earlier because it's not part of our Blomp community.

Kindly check your DM and confirm if you have successfully logged in to your restored account.

Regards,

Hello Blomper,

Quick question:

Did you receive an email notification that your Blomp account will be suspended due to inactivity (not logging in to Blomp for more than 30 days)?

Kindly check your inbox, including your spam/junk folder, and let us know if you can find this email.

All users receive an email notification that their Blomp account will be suspended if they haven't logged in to Blomp for more than 30 days.

Thank you for your collaboration.

Kind Regards,

I can not log in either

Hello Blomper,

We apologize for the inconvenience.
Do not worry, we are checking your account and we will let you when you will be able to log in again.

Do you see any error messages? If you do, please send us a screenshot or provide more details regarding the login issue.

Thank you for your collaboration

Have good day.

Best Regards,