Unable to log into Dashboard or App

[liubang]

this issue is occurring for more than a week , it keeps loading forever
the download links of my files on the account is working , so my account is still on your servers , and my files are still there
but i never manage to log into the dashboard or anything

i didn't want to post i thought it would be fixed in a few days , but it never got fixed
every time i think of uploading something i get worried that i might wake up 1 day and find out that my account doesn't exist anymore
i do hope you guys fix these login issues , it's very annoying and frustrating and worries me a lot because some of my work depend on this account
thanks for your help in advance

[jrsdve]

Same problem here, I can't log in

[BlompSupport]

Dear Liubang,

We hope you are having a great day!

Let me apologize for the inconvenience. No worries, your issue will be fixed soon. Our tech team is informed about the problem and is checking your account.

If you have additional information for our team, such as error messages, please send a screenshot or provide more details. That will help our team detect the issue more quickly.

Kind Regards,

[BlompSupport]

Hi there Jrsdve,

We are truly sorry that you cannot log in to your account. :/
Please be informed that the issue is being reported to the tech team.

Can you please provide more details of what is going on? Do you see any error messages? If yes, would you mind sending us a screenshot of it?

We appreciate your collaboration. If the issue is fixed anytime soon, I will let you know.

Thank you.

Kind Regards,

[jrsdve]

Hi,

I just entered my credentials and the site didn't load. No error message.

But, I tried again this morning and now I could.

Don't know what happened.

Thanks

[BlompSupport]

Hi jrsdve,

Can you please try to login now?
Do you have any more issues with your account?

Thank you.

[jrsdve]

Hi,

I already did. System is up.

Thanks

[liubang]

same here too , problem solved and managed to log in without problems
Please , i hope these strange random problems stop occurring ,
i love blomp , 1 of the best cloud services but when these issues occur i panic

[BlompSupport]

Hey Liubang and Jrsdve,

Thank you for confirming that you can now log in to your accounts.

We love our Blomp community too <3 and always strive to provide the best service to our users.
Remember that we are here to help.

If you have any questions or concerns in the future, do not hesitate to contact us.

Have a great day!