Blomp Support Forums

Hi,
I have the Blomp APP on my phone (Samsung)

When I tag a file to download in the APP on my phone and press the CLOUD symbol, it says it is downloading and shows progress.

But On my phone, I Cant find the file anywhere. I have searched thoroughly.

When you down load a large file (45MB) using the APP, where does it go to on my phone? there is no message or location given

thanks
David

Hello David,

Happy Monday!
Thanks for reporting the issue.
Our team is on it and will update you once it's resolved.

We appreciate your patience and your help in making Blomp more user-friendly.

Regards,

any update yet?

Hi David,

Thanks a bunch for your patience!

Good news – our tech team worked their magic, and the download issue should be all sorted out now. Could you please give it a quick check and confirm?

If you still run into any hiccups, no worries! Just shoot over some screenshots or more details, and we'll dive back into troubleshooting.

Wishing you a fantastic day ahead!