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User with email does not exist.

Posted: Mon Aug 14, 2023 8:56 am
by sergey_makarov
Hello. The login screen says "User with email does not exist". A
confirmation email was received, clicked on the link, verification succes.
But I can't access my cloud. The confirmation email is not sent again.
I can go to the forum under this email)
Please fix it

Ticket ID: UUY-965733

Re: User with email does not exist.

Posted: Tue Aug 15, 2023 7:51 am
by BlompSupport
Hey there Blomper,

Thanks a bunch for letting us know about the trouble you're facing. 😊 Could you do us a favor and send over the email you used to log in? This will help us figure out what might be causing the issue.

Many thanks! 🌟

Re: User with email does not exist.

Posted: Tue Aug 15, 2023 10:50 am
by sergey_makarov
BlompSupport wrote: ↑
Tue Aug 15, 2023 7:51 am
Hey there Blomper,

Thanks a bunch for letting us know about the trouble you're facing. 😊 Could you do us a favor and send over the email you used to log in? This will help us figure out what might be causing the issue.

Many thanks! 🌟
send pm

Re: User with email does not exist.

Posted: Thu Aug 17, 2023 11:37 am
by BlompSupport
Hey,

Big thanks for sharing your email with us. We're on the case, looking into your account, and we'll definitely give you a heads-up once we've got the issue sorted out.

Wishing you an awesome day ahead! ;)

Re: User with email does not exist.

Posted: Fri Aug 18, 2023 1:16 pm
by BlompSupport
Hi there,

Happy Friday to you!
We just wanted to let you know that we've sent you a direct message with an answer to your concern. You mentioned your email there, so please take a look and give us your feedback.

Being a part of the Blomp community is fantastic, and we're here to assist.

Have a fantastic weekend ahead!

Warm regards,