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Hello, I can't download my files from the cloud
Posted: Wed Aug 03, 2022 4:07 pm
by hadoukenx
Hello, I can't download my files from the cloud
The download process comes to an end and starts all over again
How to fix it?
Re: Hello, I can't download my files from the cloud
Posted: Thu Aug 04, 2022 9:21 am
by BlompSupport
Hey there Blomper,
No one else is experiencing this issue so this might be an isolated problem. Can you please try again and let us know if you're still having a problem?
- Blomp support team
Re: Hello, I can't download my files from the cloud
Posted: Sat Aug 06, 2022 6:01 am
by hadoukenx
BlompSupport wrote: ↑Thu Aug 04, 2022 9:21 am
Hey there Blomper,
No one else is experiencing this issue so this might be an isolated problem. Can you please try again and let us know if you're still having a problem?
- Blomp support team
Hey again,
The problem did not disappear, I also tried downloading from Android, laptop, and PC. The same thing
Help me pls
Re: Hello, I can't download my files from the cloud
Posted: Mon Aug 08, 2022 9:47 am
by BlompSupport
Hey there Blomper,
Hmmm... well, we re-tested downloading files and it is still working.
This brings us to my next questions,
!- How big is the size of the file that you are trying to download?
2- Do you know your download speed?