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Uploaded files don't show up

Posted: Fri Apr 16, 2021 12:15 am
by erikganzerli
Hi, I uploaded a bunch of files on my account but they don't show up on the dashboard and, if I logout, they don't appear also on BlompLive. Can you check? It's stopping me from getting an account with you 'cause I tried a bunch of times already.

Re: Uploaded files don't show up

Posted: Sat Apr 17, 2021 2:47 am
by BlompSupport
Hello,

The health of your storage area seems good. I was able to upload/download/remove a test file in that storage space. Please let us know what method you uploaded from (Mobile/BlompLive/Dashboard) and what type of file (extension) as well as size. With this information, we can try to replicate this situation. This will help us in quashing our last bugs in this system. Thank you for your patience as we are still in beta status.

Thanks,
BlompSupport

Re: Uploaded files don't show up

Posted: Tue May 11, 2021 12:38 pm
by simone
Hello @BlompSupport.

I am having the same issue. Where I have successfully uploaded way over 100 folders in my "My Files" section, the system shows only up to the 99th folder, which is the maximum number of entries per page, and it doesn't show more than 1 page maximum.

I uploaded everything via browser using Google Chrome. I would be thankful if you could fix this issue as soon as possible.

Thank you!

Re: Uploaded files don't show up

Posted: Tue May 11, 2021 2:29 pm
by BlompTeam
simone wrote:
Tue May 11, 2021 12:38 pm
Hello @BlompSupport.

I am having the same issue. Where I have successfully uploaded way over 100 folders in my "My Files" section, the system shows only up to the 99th folder, which is the maximum number of entries per page, and it doesn't show more than 1 page maximum.

I uploaded everything via browser using Google Chrome. I would be thankful if you could fix this issue as soon as possible.

Thank you!
If you are exceeding 10,000 files/folders together in your account, the public version of BlompLive will give you inconsistent results. BlompGo and the WebUI will show everything. We are testing the newest version(s) of BlompLive and will public them as soon as they pass all of our testing.

Best,

BlompTeam

Re: Uploaded files don't show up

Posted: Wed Mar 08, 2023 8:32 am
by thisisatotallyfakea
BlompTeam wrote:
Tue May 11, 2021 2:29 pm
If you are exceeding 10,000 files/folders together in your account, the public version of BlompLive will give you inconsistent results. BlompGo and the WebUI will show everything. We are testing the newest version(s) of BlompLive and will public them as soon as they pass all of our testing.

Best,

BlompTeam
Sorry for reviving and old thread, but I'm still having the same issue, on mobile and PC. I am also using blomp over rclone but the directory listing are super slow. I tired to cache the directory tree but that doesn't work either. Please assist.

Re: Uploaded files don't show up

Posted: Wed Mar 08, 2023 10:07 am
by BlompSupport
Hello there,

Our Blomp team is now working to find out what exactly the issue is here. Please give us some time and you will be assisted as soon as possible. :)

Thank you for your patience and for your trust Blomper :)

Re: Uploaded files don't show up

Posted: Tue May 30, 2023 3:21 am
by BlompSupport
Hello there!

I wanted to check in with you and see if you are having any problems :)
This issue was fixed a long time ago, and I have tried it many times myself. Wanted to see if you were having the same satisfactory results as I was :) Let me know!