Blomp Support Forums

Posted: **Wed Mar 31, 2021 11:48 am**

Hey, so I switched computers and uploaded all of my videos to be able to redownload all of them on the new computer. When having all the files and folders checked for download, a download link gets emailed that literally only provides empty folders with none of the video files in them

Posted: **Wed Mar 31, 2021 4:58 pm**

slickyricky wrote: ↑
Wed Mar 31, 2021 11:48 am
Hey, so I switched computers and uploaded all of my videos to be able to redownload all of them on the new computer. When having all the files and folders checked for download, a download link gets emailed that literally only provides empty folders with none of the video files in them

We'll look into this for your account asap!

thanks!

BlompTeam

Posted: **Mon Apr 05, 2021 1:52 am**

slickyricky wrote: ↑
Wed Mar 31, 2021 11:48 am
Hey, so I switched computers and uploaded all of my videos to be able to redownload all of them on the new computer. When having all the files and folders checked for download, a download link gets emailed that literally only provides empty folders with none of the video files in them

Sorry for the delay. We verified your > 100GB zip file works properly in our testing and should be available for you to download. Please make sure you have enough space, etc on your target computer.

Best,

BlompTeam

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