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Invited User

Posted: Mon Nov 09, 2020 4:53 pm
by mardea
I invited a new user, but even though they accepted and logged in, my account storage amount did not change. I clicked on "verify user" and it that user listing. How do I get the additional storage space?

Re: Invited User

Posted: Mon Nov 09, 2020 6:37 pm
by BlompTeam
mardea wrote:
Mon Nov 09, 2020 4:53 pm
I invited a new user, but even though they accepted and logged in, my account storage amount did not change. I clicked on "verify user" and it that user listing. How do I get the additional storage space?
We don't see any invitations in your account. Did you remove that invite?

Thanks,

BlompTeam

Re: Invited User

Posted: Tue Nov 10, 2020 11:40 am
by mardeage
I did by accident after that user signed in and created an account. I thought I could just click on it to see the status, but I deleted it by mistake.

Re: Invited User

Posted: Tue Nov 10, 2020 12:42 pm
by BlompTeam
mardeage wrote:
Tue Nov 10, 2020 11:40 am
I did by accident after that user signed in and created an account. I thought I could just click on it to see the status, but I deleted it by mistake.
Ok. Please try reinviting them. It should work for you!

Best,

BlompTeam