Hello, I can't download my files from the cloud

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hadoukenx
Posts: 2
Joined: Sat Jul 30, 2022 8:52 am

Hello, I can't download my files from the cloud

Post by hadoukenx » Wed Aug 03, 2022 4:07 pm

Hello, I can't download my files from the cloud


The download process comes to an end and starts all over again

How to fix it?Image

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Hello, I can't download my files from the cloud

Post by BlompSupport » Thu Aug 04, 2022 9:21 am

Hey there Blomper,

No one else is experiencing this issue so this might be an isolated problem. Can you please try again and let us know if you're still having a problem?

- Blomp support team
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

hadoukenx
Posts: 2
Joined: Sat Jul 30, 2022 8:52 am

Re: Hello, I can't download my files from the cloud

Post by hadoukenx » Sat Aug 06, 2022 6:01 am

BlompSupport wrote:
Thu Aug 04, 2022 9:21 am
Hey there Blomper,

No one else is experiencing this issue so this might be an isolated problem. Can you please try again and let us know if you're still having a problem?

- Blomp support team
Hey again,

The problem did not disappear, I also tried downloading from Android, laptop, and PC. The same thing

Help me pls

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Hello, I can't download my files from the cloud

Post by BlompSupport » Mon Aug 08, 2022 9:47 am

Hey there Blomper,

Hmmm... well, we re-tested downloading files and it is still working.
This brings us to my next questions,

!- How big is the size of the file that you are trying to download?
2- Do you know your download speed?
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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