Incorrect address in inviting - but it's not true! :)

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pleppy
Posts: 3
Joined: Thu Jul 07, 2022 4:30 am

Incorrect address in inviting - but it's not true! :)

Post by pleppy » Thu Jul 07, 2022 7:57 am

invite.PNG
Hello,

I cannot manage to invite any friends: I go in the "invite" page, fill the email address (just one) and I receive an error message: Something were wrong. Email address is not correct" (screenshot attached)

But the address is correct: the friend received my invitation and registered himself
But, as expected, I cannot see him in my invitation list that remains: 0/9

I tried with all the possibile browsers: chrome firefox, edge, brave and so on :D

Any suggestion/clue?
Thank you very much, regards

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Incorrect address in inviting - but it's not true! :)

Post by BlompSupport » Wed Jul 27, 2022 9:43 am

Hey there Blomper, are you still having this issue?

I personally tested inviting someone and it worked out just fine. We introduced new patches to Blomp, so I'm sure you no longer will have this problem. Let us know if everything works out just fine!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

pleppy
Posts: 3
Joined: Thu Jul 07, 2022 4:30 am

Re: Incorrect address in inviting - but it's not true! :)

Post by pleppy » Fri Jul 29, 2022 9:44 am

Hello,

unfortunately I get the same error, see screenshot :(

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Attachments
Cattura.PNG

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Incorrect address in inviting - but it's not true! :)

Post by BlompSupport » Mon Aug 01, 2022 6:42 am

Hello, please let the email account that you sent the link check their inbox for your invitation link because, despite the error message you are getting, the link is being sent.

Let us know if it worked!

And don't worry, we are working on fixing the error message being sent :)
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

pleppy
Posts: 3
Joined: Thu Jul 07, 2022 4:30 am

Re: Incorrect address in inviting - but it's not true! :)

Post by pleppy » Mon Aug 08, 2022 5:52 am

Hi again Blomp support,

I'm very sorry to bother, but it still does not work for me

When I invite someone: the invite-mail is correctly sent to my friend, despite it says it's incorrect, but it's not a problem.

The problem is that the friend register himself using the invite-mail link, and logs in after the confirmation mail,

but I still see

My Invites (0/9):

And I do not get the extra storage

I wrote it in my fisrt post, hope this clarifies
Many many thanks and sorry again

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Incorrect address in inviting - but it's not true! :)

Post by BlompSupport » Tue Aug 09, 2022 10:02 am

Hmmm.. well blomper,

Can you give us the username or the email address of your friend that registered? You can even send it to us through a private message.

This way, we can test it and let you know where the problem is.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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